Terms & Conditions

By placing an order on our website, you confirm that you're at least 18 years old, or that you're using the site under the supervision of a parent or guardian.

Hevaly reserves the right to refuse service to anyone, for any reason, at any time.

We do our best to display product images and colors as accurately as possible. Colors may appear slightly different depending on your device's screen, which is outside our control.

Product prices may change at any time without prior notice.

All orders are accepted subject to product availability and price confirmation.

• Cash on Delivery (COD) — pay when your order arrives. In some cases, an advance delivery charge may be required to confirm the order.
• Digital Payment — via bKash, Nagad, or card.

We deliver nationwide across Bangladesh. Delivery times can vary depending on your location, but orders typically arrive within 1–3 business days of confirmation.

Hevaly isn't responsible for delays caused by courier services, natural disasters, strikes, or other circumstances beyond our control.

For details on returns, exchanges, and refunds, please see our Return & Refund Policy page.

All content on this website — text, graphics, logos, and images — belongs to Hevaly and is protected under copyright law. None of it may be used or republished without our permission.

Any personal information you share with us on this website is handled in accordance with our Privacy Policy.

We work hard to keep our website accurate and running smoothly. That said, we're not liable for temporary disruptions caused by technical issues, internet connectivity problems, or circumstances beyond our reasonable control.

We may update these terms from time to time as our business grows. Any significant changes will be reflected on this page.